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Job Vacancy: Director of Retail, Dining, and Entertainment
(Wednesday, February 14, 2024)
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GOVERNMENT EMPLOYEES’ RETIREMENT SYSTEM OF THE VIRGIN ISLANDS
An Equal Opportunity Employer
ANNOUNCES AN OPENING FOR THE FOLLOWING POSITION
ON THE ISLAND OF
ST. THOMAS- HAVENSIGHT MALL
Director of Retail, Dining, and Entertainment
The Director of Retail, Dining, and Entertainment is a leadership position responsible for overseeing a multifaceted retail, dining, and entertainment complex's strategic planning, operational management, and overall success. This role requires a dynamic individual with strong leadership skills, business acumen, and the ability to create and execute strategies to enhance the customer experience and maximize property value.
DUTIES INCLUDE (NOT EXHAUSTIVE):
- Develops and implements comprehensive strategies to enhance the overall performance and profitability of the retail, dining, and entertainment complex.
- Identifies and pursues opportunities for business growth, new partnerships, and revenue streams.
- Conducts market research and stays abreast of industry trends to ensure the complex remains competitive.
- Monitors day-to-day 3rd party operations of the complex's retail, dining, and entertainment establishments.
- Collaborates with individual store and restaurant managers to ensure seamless facility operations and optimal customer satisfaction.
- Foster positive relationships with tenants, addressing concerns and ensuring that they adhere to lease agreements.
- Develops and implements initiatives to enhance the overall customer experience within the complex, assuring compliance with brand standards.
- Develops and manages budgets for the retail, dining, and entertainment complex.
- Monitor financial performance, analyze variances, and implement corrective actions as needed.
- Develops and executes marketing and promotional strategies to attract visitors and tenants.
- Recruits, trains, and leads a high-performing team.
QUALIFICATIONS:
Bachelor’s degree in business administration, Management, Real Estate Property Management, Marketing, Finance, or a related field from an accredited college or university, with five (5) years of operational/administrative management experience in a mall, commercial real estate, hotel, or cruise industry. This should include three (3) years in a management role. Alternatively, a combination of education and experience with nine (9) years of operational/administrative management experience, including three (3) years in a management role, in a mall, commercial real estate, hotel, or cruise industry with retail, dining, and entertainment management experience.
Closing date is March 15, 2024.
Application and complete job description can be found online at wwww.usvigers.com. The letter of interest, resume, and job application Applications may be submitted via email to hrdept@usvigers.com., attention:
Ms. Lorraine Murray Richardson
Human Resources Coordinator
Government Employees' Retirement System
3438 Kronprindsens Gade – Ste. 1
GERS Complex - 3rd Floor, St. Thomas, VI 00802-5750
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